Frequently Asked Questions

📦 When will my order arrive?

All orders are shipped from our warehouse in Denmark. Typical delivery times:

Denmark: 2–5 business days
You'll receive a tracking email once your order ships to monitor progress in real time.

🌍 Do you ship internationally?

We currently ship within Denmark to ensure fast, reliable delivery. Enter your address at checkout to confirm availability.

🔍 How can I track my order?

After dispatch, we'll email you a tracking link and number to follow your shipment.

💳 What payment methods do you accept?

We accept secure payment options popular in Denmark:

MobilePay
Visa
Mastercard
All transactions are encrypted for safety.

⏳ What if my order is delayed?

Delays due to holidays, weather, or courier issues are rare but possible. If your order is late, email info@accepeer.com with your order number for assistance.

🔁 Can I return my purchase?

Yes! Returns are accepted within 30 days if items are:

Unused & undamaged
In original packaging
Contact us first for return instructions.

❗ What if I receive a damaged/incorrect item?

Notify us within 7 days by emailing:

Your order number
Photos of the issue
We'll arrange a replacement, refund, or store credit.

💬 Need more help?

We're here for you!
📧 Email: info@accepeer.com
📞 Phone: +44 7479 312119
⏰ Hours: Mon–Fri, 9:00 AM – 5:00 PM CET